FAQ

Lifted+ is a design-led lifestyle brand focused on colour, form, and mood-lifting objects for modern interiors. We curate bold, sculptural, and joy-inducing pieces that turn everyday spaces into places you actually want to be in.

In short: we don’t do boring. And we definitely don’t do beige.

Three things:

1. Colour-first design — every piece is chosen for emotional impact, not trend-chasing.
2. Curated edits, not clutter — limited collections that feel intentional, not overwhelming.
3. No white interiors required — our products are designed to hold their own in colourful, expressive homes.

If it doesn’t lift your mood or your space, it doesn’t make the cut.

No. Most Lifted+ collections are limited edits.

Once a colourway or item sells out, it may not return — and if it does, it won’t be identical. This keeps the collections fresh and your space feeling genuinely personal.

Our collections feature a mix of:

• Acrylic / perspex
• Resin
• Glass
• Metal
• Fabric and mixed materials (depending on the edit)

We prioritise colour clarity, durability, and visual impact. Each product description clearly states materials so there are no surprises.

We work hard to show colours as accurately as possible. However:

• Screen settings can vary
• Lighting affects colour perception
• Some materials (like acrylic and resin) interact with light differently throughout the day

If you’re highly colour-specific, read the full product description and sizing details before purchasing — they’re there for a reason.

Under normal indoor use, our products are designed to retain their colour.

That said:

Treat statement pieces like statement pieces — not outdoor furniture

Avoid prolonged direct sunlight for acrylic and resin pieces

Follow care instructions for each product

Some items (like glass or sculptural décor) are more delicate than others. Each product page indicates:

• Material type
• Intended use
• Care recommendations

If a piece looks sculptural, it probably deserves thoughtful handling..

SIZING, SCALE & FIT

Every product includes dimensions — use them.

We strongly recommend:

• Measuring your space before purchasing
• Comparing dimensions to existing furniture or objects
• Reading any “scale guidance” included in the description

Returns due to “it’s smaller/larger than I expected” are entirely avoidable — and honestly, measuring tape is your best friend.

Because scale affects how a space feels.

Larger pieces ground a room. Smaller accents add rhythm and play. We include sizing context to help you choose pieces that feel right, not just look good online.

ORDERS & CHECKOUT

We process orders quickly. If you need to make a change:

• Contact us immediately
• Once an order has shipped, it cannot be changed or cancelled

Please double-check your details before checkout — especially colour, size, and delivery address.

Lifted+ is a curated brand, not a custom workshop.

Limiting options allows us to:

• Maintain quality control
• Deliver faster
• Keep pricing fair
• Ensure each piece works within the broader edit

Trust the curation — that’s the point.your space, it doesn’t make the cut.

Occasionally — but not often.

We don’t do constant sales or inflated pricing just to discount later. When offers appear, they’re intentional and time-limited.

SHIPPING & DELIVERY

Shipping origins vary depending on the product and supplier. This is clearly stated where relevant.

We work with trusted partners to ensure quality packaging and safe delivery.

Shipping times vary by product. Estimated delivery windows are provided on each product page.

If a piece is part of a limited edit or made in smaller batches, delivery may take longer — and that’s part of the trade-off for something less mass-produced.

Not always.

If you order multiple items from different suppliers, they may arrive separately. You’ll receive tracking information for each shipment.

Contact us within 48 hours of delivery with:

• Clear photos of the damage
• Photos of the packaging
• Your order number

We’ll assess the issue and advise next steps. Claims made outside this window may not be accepted.

RETURNS & REFUNDS

Yes — with clear boundaries.

We accept returns only if:

• The item is unused and in original condition
• Returned in original packaging
• A return request is approved by us before sending anything back

Returns must be requested within 7 days of delivery.

Three things:

1. Colour-first design — every piece is chosen for emotional impact, not trend-chasing.
2. Curated edits, not clutter — limited collections that feel intentional, not overwhelming.
3. No white interiors required — our products are designed to hold their own in colourful, expressive homes.

If it doesn’t lift your mood or your space, it doesn’t make the cut.

No.

All sale items, promotional items, discounted products, bundles, and clearance pieces are final sale and cannot be returned or refunded, except where required by consumer law (for example, if an item is faulty).

This includes:

• Flash sales
• Launch offers
• Bundle pricing
• “Last chance” or limited-edition discounts

If it’s discounted, it’s final. cut.

Faulty or damaged items are still covered.

If your item arrives damaged or defective:

• Contact us within 48 hours of delivery
• Include clear photos of the item and packaging
• Provide your order number

We’ll assess the issue and arrange a replacement or refund where appropriate.

Sale price does not remove your rights under consumer law — but it does remove change-of-mind returns.he cut.

No.

We do not accept change-of-mind returns, including for:

• Colour preference
• Size expectations
• “It didn’t suit my space”
• Ordering the wrong item

This applies to full-price and sale items alike.

Please read descriptions, dimensions, and materials carefully before purchasing..

If a return is approved (non-sale, non-faulty):

• Return shipping costs are the customer’s responsibility
• Original shipping fees are non-refundable

If an item is faulty or incorrect, we’ll cover return shipping.

Approved refunds are processed to the original payment method within 5–10 business days once the item is received and inspected.

Processing times may vary depending on your bank.

Because Lifted+ isn’t mass retail.

We curate limited collections in small quantities to reduce waste and overproduction. Clear boundaries allow us to:

• Keep pricing fair
• Avoid unnecessary returns
• Maintain sustainable buying practices

In short: intentional products need intentional purchasing.ke the cut.

CARE & MAINTENANCE

Care instructions vary by material and are listed on each product page.

General guidance:

• Use a soft, damp cloth
• Avoid abrasive cleaners
• Keep away from excessive heat or moisture
• Treat acrylic and resin gently — they scratch if abused

Respect the piece and it will love you back.

STOCK & AVAILABILITY

Maybe. Maybe not.

Some items are one-off runs. Others may return in different colours or finishes. If you love something, don’t wait for “later” — later is often sold out.

No. We operate on a first-in, best-dressed basis.

BRAND VALUES & EXPECTATIONS

We focus on:

• Curated buying (less excess stock)
• Durable materials
• Long-term design relevance

We’re not perfect — and we won’t pretend to be — but we actively choose quality over disposability.

Yes — if you’re open to contrast.

Lifted+ works beautifully as:

• A single statement piece
• A controlled colour pop
• A moment of joy in an otherwise calm space

You don’t need to go full rainbow. One bold choice can do the heavy lifting.

STILL GOT QUESTIONS?

If you’ve read this page and still need help, you can reach us via our Contact page.

We aim to respond promptly, but please note:

• We don’t answer questions already covered here
• We don’t provide styling consultations via email
• We don’t override clearly stated policies

Clear expectations = happy customers.

Lifted+ is for people who:

• Know what they like
• Read descriptions
• Make confident choices
• Want their home to feel like something

If that’s you — welcome.
If not — this might not be your brand. And that’s okay too.